Legal
Written to be read, not skimmed past. This page explains exactly what we hold about you, why we hold it, and how to make us delete it.
Section 01
Miravela Journal is a team of success in publishing and author growth. We work with authors and small presses on manuscript production, Amazon listing optimisation, design, launch marketing and long term growth under the Author Ongoing Growth System™.
We operate as a flat group of specialist teams. Each group holds the data relevant to its own work and nothing beyond that.
Section 02
We only collect what a working relationship actually requires. That falls into four buckets.
Section 03
Enquiry data is processed to arrange and prepare for your discovery call. Project data is processed to deliver the work you commissioned. Commercial data is processed to raise invoices and meet accounting obligations. Technical data is processed to understand which parts of this site are useful.
We do not sell data, we do not rent mailing lists, and we do not enrich your record with third party data brokers.
Section 04
An unpublished manuscript is the most sensitive thing an author can hand over. Manuscripts are shared only with the specific group members assigned to your project, are never used to train any machine learning model, and are never quoted publicly without your written approval.
On request we will sign your own non disclosure agreement before you send a single page.
Section 05
Where a project requires listing changes, we prefer that you grant limited delegated access rather than share a master password. Where a platform offers no delegated role, we ask you to rotate the credential immediately after the work is completed, and we will remind you to do so.
Credentials are never stored in plain text, never shared outside the assigned group, and are removed from our records at project close.
Section 06
Retention is deliberately short.
Section 07
We share the minimum necessary with the platforms your project depends on, such as Amazon KDP, IngramSpark or Draft2Digital, and with the payment processor handling your invoice.
We use standard business tooling for file storage, video calls and accounting. Those providers act as processors on our behalf and are bound by their own data protection commitments. We do not share your data with advertisers.
Section 08
Our groups work across several regions, which means your data may be accessed from a country other than your own. Wherever it travels, the same access rules apply: assigned group members only, for the duration of the project only.
Section 09
Whatever jurisdiction you are in, we honour the following as standard.
Section 10
Access is granted per project rather than per person. Files sit in access controlled storage, shared links expire, and any group member leaving a project loses access on the same day.
If a breach ever affects your data, we will tell you directly and promptly, with a plain description of what happened and what we are doing about it.
Section 11
Our services are offered to adults. We do not knowingly collect data from anyone under sixteen. If a young author works with us, we require a parent or guardian to hold the engagement.
Section 12
When this policy changes materially we update the date at the top of the contents panel and tell active clients directly. Continued use of our services after an update means you accept the revised terms.
We do not publish inboxes or phone numbers. Raise anything on a discovery call, or with your Group Lead if you are already an active client. Policy queries are acknowledged within one hour during working hours.
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